Complaints and suggestions

Of course! We offer the option to exchange or return your order (except for products that fall under legal exceptions). You have 30 days from the receipt of your complete order to initiate a return. 

Please remember to include a return form with your shipment. To obtain your return form, kindly send an email to support@breaking-rocks.com

Our homepage offers super deals on shoes that are available for one day only. These deals are priced incredibly low and can be explored by clicking the "view deal" button. On the deal page, you will find comprehensive information, extra images, and benefits.

Adding the deal to your cart is effortless, and we promptly process your order once it is purchased. You will receive an email confirmation and a track-and-trace code in your inbox when your order ships. Keep an eye out for these notifications!

Your order will typically be shipped within 2-3 business days. As soon as you place an order on our website, the seller/supplier will be promptly notified. They will then begin packing your order and present it to the carrier for shipping.

The delivery time for your order ranges from 3-10 business days. Our sellers/suppliers are located throughout Europe, and they usually select the most cost-effective shipping method to keep the selling price as low as possible. 

Depending on your location and the chosen shipping method, the delivery to your home typically takes place within 3-10 working days.

Our products are affordably priced because we collaborate directly with regular suppliers/sellers and secure significant quantities from their stocks. By offering products directly on our platform, we eliminate intermediaries such as wholesalers, retailers, and warehouse management. 

This streamlined process results in substantial cost savings, allowing us to pass on these benefits to our valued customers. While the delivery time may be slightly longer compared to in-store purchases, the incredible savings offered far outweigh any wait.